The IRS Strategic Plan FY2022-2026 was created to help guide the agency’s programs, internal operations and customer service. The plan is also designed to help the changing needs of taxpayers and members of the tax community.
“Through the Strategic Plan, we want to share our priorities and how they shape the important work that takes place at the IRS, year in and year out, to help taxpayers. We serve and interact with more Americans than nearly any other public or private organization. The IRS has undergone tremendous change over the last five years, and we continue to evolve to better serve the nation’s taxpayers.”-IRS Commissioner Chuck Rettig
This plan was developed with outside partners, along with IRA employees. They will focus on four goals to help customer service: Service, Enforcement, People, and Transformation.